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This is not a termination request.

As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. Membership hold requests must be submitted at least 14 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.

Membership hold requests must be placed at least 14 days prior to the days you intend to place your contract on hold.

Membership hold requests are available in increments of 7 days, with a minimum hold duration of 14 days. This means you can select hold durations such as 14, 21, 28, and up to a maximum of 84 days. 


The maximum cumulative hold allowance is 84 days within a single calendar year. This limit applies whether the hold days are taken consecutively or at separate times. 


Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.

If you chose to cancel your membership during the hold period, the standard 28-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

Hold Duration
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